Midwest Computing Solutions L.L.C.
eLearning 2.0, Web and Handheld Solutions for Small to Midsized Companies
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Advanced Troubleshooting, Maintaining and Repairing Handheld Computers for Palm

What the manuals do not teach you!

If you are responsible for Palm handheld technical support in your organization then this two day workshop is for you.

These workshops are also available as eLearning courses

For a PDF brochure on the Palm Workshop, click here.

For a PDF brochure on the Treo Workshop, click here.

Click here to check out an eLearning lesson on the Treo 750 with Windows Mobile

Palm OS workshops include the following topics:

Palm Troubleshooting

  • Fix hotsync issues, crashes, conduit actions, six types of resets, creating and managing profiles, configuring Palm Desktop, more...

  • Palm Power User Tips and Tricks

  • Learn obscure commands that are built into the OS to help you.
  • Expanded shortcut commands

  • Power Management

  • Make your battery last twice as long.
  • Learn about alternative solutions for power.

  • Expanding your handheld options

  • Third party Launcher, support tools, database, backup, email, development, GPS and more.

  • Hardware Add-ons

  • Extend the power of your Palm with bar code readers, printers, charging options, GPS, wireless tools for existing handhelds and more.

  • Software Utilities

  • Learn about 24 of the most useful software support tools available for your handhelds and how they can help identify and resolve support problems.
  • Includes backing up to SD Cards, software deployment, maximizing use of Flash ROM, File Management, video training options on the handheld and more.

  • Wireless

  • Any Palm can gain access to wireless data if you know how.
  • Learn the types of wireless options available and how to maximize their use.

  • Networking

  • PANs, WANs and LANs and how they effect handhelds.
  • Configuring Bluetooth, WiFi and Cellular
  • 802.11, cellular and Bluetooth considerations.

  • Security

  • Learn about authentication, encryption, malicious code protection.
  • Learn how to secure your mobile device and more

  • Hardware Repair

  • Check connections before sending in for repair.
  • Replace broken screens and bad batteries yourself and save money on out of warranty repair. We will provide the tools.
  • Obtain discounts on repair parts as part of attending the workshop.
  • Cost: $499/person for this two day workshop.
    Education discounts available.
    Click here for Registration Terms and Conditions.

    Upcoming Sessions: Scheduled based on demand

    A new session is available: Advanced Troubleshooting, Maintaining and Repairing Handheld Computers for Windows Mobile Devices.

    Now Available: Advanced Troubleshooting, Maintaining and Repairing Palm Treo Smart Phones. Custom eLearning courses available for Corporate users.

    Custom Workshops available:

    Creating eLearning course content
    Handheld Basics Training
    End User Training and Support Services

    For locations and dates email drafferty@mwcomputing.com

    If you are interested in hosting a workshop please contact David Rafferty at drafferty@mwcomputing.com or (248) 644.5951

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    Updated 03/16/2010